How it works

Have you just had your ‘peace of mind’ totally disrupted because you have suddenly been handed one of those nasty 'disciplinary hearing letters' from your HR manager advising that you are being called up 'onto the carpet' in the next couple of days for alleged misconduct and you not sure what to do?

Are you worried about having to do a bit of a 'rug dance' on the carpet in front of the boss's desk to try and explain some misconstrued work incident that you fear is now putting your clean work record or worse, your job at risk?

If the answer is yes to either the click on the red get started button now.

1. Click on the Red Get started button.

2. Take 5 minutes and answer as many of the questions as you can then hit the submit button. Your answers will then go straight through to the Problem Solver's iPhone.

3. If the 'Problem Solver' doesn't call you back within 30 minutes (this will depend on when you sent you email ie: during working hours or after hours) you are invited to call us toll free on 0800 RUGDANCE (0800 784 32623) or 021911144. then sleep better tonight knowing you are in good hands.

Problem Solver is the brain child of of Josh Harder who is himself presently a pilot and an employment advocate. He has teamed up with several ‘tested by fire’ employment advocates who were involved in helping save 70 Air New Zealand pilot positions during the recent tragic Coronavirus forced restructure. Each of us have the problem solving 'touch' because we possess excellent verbal and telephone skills and also have natural ability to fact find in a timely fashion.

We know how to find that needle in a haystack fact that can make all the difference to a suitable employment outcome.

Our Problem Solver team know what is fair and what is not fair and how to negotiate a satisfactory outcome if one is achievable.

Problemsolver.co.nz is the first nationwide online employment advocacy service (via Zoom) that is designed to help out the employee facing an imminent disciplinary hearing who urgently needs a meaningful helping hand before and at their hearing but who can’t can't afford to pay ordinary lawyer prices.

This new ‘affordable’ online employment disciplinary hearing problem solving service is designed save everybody (you, your employer and the problem solver) time, money and stress. No mucking around here if possible. We hope to get you a peaceful resolution fast. The goal is to get you satisfaction and keep your expenses to a minimum.

All you and the employer need is a webcam and Zoom plus each a willingness to help resolve the problem and leave the rest to us. The goal here is to hopefully get you back to work promptly or obtain a satisfactory financial settlement and a letter of reference, if your work place situation has regrettably turned too toxic, so you can move on.

How Problem Solver actually works

If you are about to be hauled up onto the carpet for a 'rug dance' = (disciplinary hearing) and you would like to hire an affordable Problem Solver to give you a fighting chance, then here is what you do.

STEP ONE

Click the Red 'Get Started' button on the website, take 5 minutes and carefully answer each of the questions as best you can then hit the submit button.

STEP TWO

Check your email after 30 minutes. If you have not received a reply from the Problem Solver advising when somebody will be in touch, then please call TOLL FREE 0800 RUGDANCE (0800 784 32623) to get the ball rolling.

The initial assessment call is free, if after discussion between your Problem Solver rep we agree to take on your disciplinary hearing matter, there will be an exchange of emails confirming the cost, terms and conditions of our agreeing to act on your behalf and your agreement to pay us as per the terms of engagement.* Once this is satisfactorily sorted out we will move on to STEP THREE.

We believe that a better result is more often than not achieved if the Employer's rep can not only talk to the Problem Solver directly but also see whom they are speaking to.

Interpreting the body language of your employer or his representative is crucial to our arriving at a satisfactory solution, be it to keep you your job or to negotiate an exit package for you.

STEP THREE

Your Problem Solver rep will call your Employer or his rep for a preliminary discussion to see where the 'land lies' in regards to your disciplinary matter.

First Question: Is it serious? Second Question: Has there been adequate investigation? Is it resolvable without a bunch of fuss?

If not, a date of new hearing date convenient to all parties will be agreed upon. If you are stood down from work in the interim we will do our best to ensure that you are on pay pending final resolution.

STEP FOUR

Problem Solver will report back to you by email or Zoom as to how we view the situation.

STEP FIVE

The disciplinary hearing itself will be at a set time. Problem Solver staff will, prior to the hearing, have had a test drive with you via Zoom so that you are well prepared.

Once the hearing commences the Employer's representative will normally present the facts of the incident as they see it in the first instance.

The law allows you to have a representative speak on your behalf. That is the roll of your Problem Solver.

If at any stage you need to talk to us during the hearing all you have to do is raise you hand and we will briefly adjourn the hearing so we can go off line with just you and your problemsolver can talk in private. .

The first goal is to keep your job if at all possible preferably without a written warning.

If there is some basis for the employer to have invoked the disciplinary hearing in the first instance then we will strive for the matter to be dealt with by a verbal warning only.

If due to the circumstances of your case the work relationship has or is turning toxic then we will seek to briefly adjourn the disciplinary hearing so that informal 'off the record' discussion can take place in an effort to try and negotiate an exit package for you. If a package is able to be put together to the satisfaction of both parties then a 'settlement document' will be prepared and signed by both parties.

At this stage you re-confirm by email that you will pay the fee or percentage of settlement figure as agreed in the terms of engagement previously agreed to and signed by you.